Frequently Asked Questions
Q:
What is a “Concierge”?
A: The term “Concierge” is derived from the French
Comte Des Cierges; the keeper of the candles, who tended to visiting
nobles in castles of the medieval era. During the 19th
& 20th century a “Concierge” was typically a middle aged
woman who attended to the community of an apartment building.
Currently, that particular position in apartments has been replaced by
janitors who are less expensive and far less intrusive. In the
hospitality industry a “Concierge” is the person in the know, one who
literally has the most current information on where to dine, local
attractions, inside information that enhances the visitors stay and to
fulfill a guests’ desires. The contemporary evolution of “Concierge” now
includes being a personal assistant or Girl Friday; a trusted support
person who can complete tasks such as grocery shopping, errands, party
planning, project management, secretarial services, travel arrangements
and offering any other services that might improve the quality of life.
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